Purchased laminate flooring item # 245168 Model 367761-00225 from Lowe's in Petoskey, MI. Had an installer ATTEMPT to put it down, finally after 2 weeks of struggle, she gave up and said she could not spend any further time on it.
We decided to take it back. Lowe's did give us an in-store credit, but the installer is still charging for her time. Basically I have paid for an installation that never occurred. This product was not snapping into place, tongue and grove was chipped right out of the box.
She would put one piece in and the previous one would snap out of place. So now I am not only don't have a floor, if I do have a floor put down, I will be paying double.
I should be reimbursed for this installation fee. There must be something you can do for me!
Product or Service Mentioned:
Swift Lock Laminate Flooring.
Reason of review: Bad quality.
Monetary Loss: $1800.
Preferred solution: Let the company propose a solution.